Customer Service Representative
Encinitas, CA Encinitas, CA Full-time Full-time $70,000 - $85,000 a year $70,000 - $85,000 a year 17 hours ago 17 hours ago 17 hours ago We are looking for a team member to provide quality customer service to State Farm customers and assist with new sales and marketing efforts in an established multi-line agency Must have State Farm Customer service/sales experience Great family environment Great company--State Farm is an $86 billion organization with more locations than McDonalds Career Opportunity with Full time/Salary and commission for financial product sales Health and Life insurance benefits available as needed Skills/Abilities required:
COMMUNICATION SKILLS:
Speaking to policyholders to convey information and ideas effectively.
ACTIVE LISTENER:
Give full attention to what customers and coworkers are saying and taking time to understand the points being made.
INDEPENDENT:
Work with little supervision and depend on oneself to get things done and be resourceful to find solutions COOPERATION:
Work co-operatively in a team environment ATTENTION TO DETAIL:
Pay close attention to details and thorough in completing tasks.
MOTIVATED:
Willing to learn and desire to assist with customer retention and growth in new business.
CONCERN FOR OTHERS:
Be sensitive to others' feelings and be helpful.
MULTITASKING:
You must have the ability to work on multiple tasks simultaneously and prioritize responsibilities based on urgency and importance SERVICE ORIENTED:
Actively look for ways to help people and consistently exceed customer expectations.
TECHNOLOGY:
Ability to navigate multiple computer programs.
DUTIES AND
Responsibilities:
Provide prompt, accurate, remarkable service by responding to inquiries from existing customers and prospects regarding insurance.
Prepare forms, policies and endorsements as well as other customer service for all lines of insurance.
Provide customer service to the public and policyholders in a pleasant and courteous manner.
As directed by the agent, work with agent system to update information in customer databases used by the agent.
Contact prospects and current policyholders for appointments.
Meet sales and service goals by assisting with marketing goals as directed by the agent.
Perform customer service and sales related duties as assigned by the agent.
Salary/commission dependent on experience and insurance license.
Job Type:
Full-time Pay:
$70,000.
00 - $85,000.
00 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
Customer Service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
COMMUNICATION SKILLS:
Speaking to policyholders to convey information and ideas effectively.
ACTIVE LISTENER:
Give full attention to what customers and coworkers are saying and taking time to understand the points being made.
INDEPENDENT:
Work with little supervision and depend on oneself to get things done and be resourceful to find solutions COOPERATION:
Work co-operatively in a team environment ATTENTION TO DETAIL:
Pay close attention to details and thorough in completing tasks.
MOTIVATED:
Willing to learn and desire to assist with customer retention and growth in new business.
CONCERN FOR OTHERS:
Be sensitive to others' feelings and be helpful.
MULTITASKING:
You must have the ability to work on multiple tasks simultaneously and prioritize responsibilities based on urgency and importance SERVICE ORIENTED:
Actively look for ways to help people and consistently exceed customer expectations.
TECHNOLOGY:
Ability to navigate multiple computer programs.
DUTIES AND
Responsibilities:
Provide prompt, accurate, remarkable service by responding to inquiries from existing customers and prospects regarding insurance.
Prepare forms, policies and endorsements as well as other customer service for all lines of insurance.
Provide customer service to the public and policyholders in a pleasant and courteous manner.
As directed by the agent, work with agent system to update information in customer databases used by the agent.
Contact prospects and current policyholders for appointments.
Meet sales and service goals by assisting with marketing goals as directed by the agent.
Perform customer service and sales related duties as assigned by the agent.
Salary/commission dependent on experience and insurance license.
Job Type:
Full-time Pay:
$70,000.
00 - $85,000.
00 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
Customer Service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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